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As I was reading about Google's new Google Visualization open-wire protocol API (a mouthful to be sure) and new research from Accenture indicating that "millennials" route around enterprise IT departments (don't I know it), my thoughts turned to how IT can architect its systems so that they to stop behaving as roadblocks for information workers and start behaving as enablers.

I still believe that the basic problem is one of control, but the technologies are emerging to allow for architectures that satisfy demands for control without hamstringing capability. I'm thinking of standards like OAuth and standard APIs OpenSocial or the Google Visualization API here.

A couple thoughts on this topic:

• Trust (between systems) in the enterprise has been all or nothing. With the emergence of SaaS and the integration of consumer services, this approach doesn't work anymore. Access delegation capabilities are becoming essential. OAuth is part of the answer to this issue. Standards, architectures, and UIs that can handle multiple delegation are probably the end-state solution.
• System plug-ability or mash-ability is a key component. No single vendor can deliver adequate functionality for information workers, thinkers, or process innovators across industries. Areas like these are simply not well enough understood or structured to provide a delivered solution. Real SOA and mashups, allowing users to define the architecture by dynamically plugging and reorganizing information and process flows between systems are the answer here. This type of self-service SOA for data and process is the next step after self-service reporting on data that the user can't really do anything about. Since we haven't totally figured out how to the reporting yet, I'm not optimistic that we are getting close here, but it's a goal worthy of some work. Thingamy is one view of this world on the process side. Yahoo! Pipes and Tarpipe are examples of this on the information side.

This post has turned into more of a note to myself than anything else, but there's a long tradition of using a blog for this type of activity, and since I can't seem to post in any other way, I might as well throw this up!